Frequently Asked Questions
Everything you need to know about your Cubitt Smartwatch experience.
Are Cubitt smartwatches waterproof?
Yes, most Cubitt models feature an IP68 or 5ATM water resistance rating, making them suitable for swimming and showering. Please check your specific model's manual for depth limits.
How long does the battery typically last?
On a single full charge, Cubitt smartwatches typically last between 7 to 10 days with normal usage, or up to 30 days on standby mode.
Which smartphones are compatible with the Cubitt app?
Our smartwatches are compatible with iOS 9.0 or higher and Android 4.4 or higher. You can download the 'Cubitt' app from the Apple App Store or Google Play Store.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund.
How long does shipping take?
Standard domestic shipping usually takes 3-5 business days. International shipping times vary by location but typically range from 7-14 business days.
Do the watches come with a warranty?
Yes, every Cubitt smartwatch includes a 1-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use.